Privacy Policy

In short

Audacia Travel is operated by Audacia Ventures (ABN 55 853 943 393). Audacia Travel doesn't require you to create an account or give us personal information to browse the site. If you click through to book something (like a tour or accommodation), the booking platform (Viator or Stay22) will collect what it needs to complete that booking — we don't see or hold your payment details ourselves. We use Google Analytics, with your consent, to understand how the site is used. If you sign up for our newsletter, we'll hold your email address until you unsubscribe. We never sell your information. Full detail below.

What we collect, and how

We collect information in two ways:

Directly — your email address, if you subscribe to our newsletter or contact us, and whatever you choose to include in a message to us.
Indirectly — through Google Analytics, which collects device, browser and general location/usage data once you've given cookie consent; and through the booking widgets on our destination and activity pages. When you click through to book, the platform you're booking with (not Audacia) collects what it needs to process that booking.

How we use it

We use this information to send the newsletter (if you've subscribed), respond to enquiries, understand which content is useful, and earn a referral commission when you book through one of our affiliate links. We don't sell your personal information to anyone.

Who we share it with

We share information with:

Google, via Google Analytics, once you've given cookie consent — general usage and device data, to help us understand how the site is used.
Kit, which sends our newsletter (your email address, if you subscribe).
Netlify, which hosts this site and receives anything you send through our feedback and suggestion forms.
The relevant booking platform, when you click through to book. We currently work with Viator (tours and experiences) and Stay22 (accommodation search). If that changes, this page will be updated.

Clicking through shares your click and, if you proceed to book, your booking details, with that platform, for the purpose of completing your booking and paying Audacia a referral commission. Each platform handles your information under its own privacy policy, which we encourage you to read before booking. We don't receive your payment details, and we don't sell your information to anyone.

Data sent overseas

Some of the services above store or process data outside Australia — this includes Google Analytics (Google, primarily US-based infrastructure), Kit and Netlify (both United States), and our affiliate booking partners (each operates internationally). We take reasonable steps to only work with established, reputable platforms that maintain their own privacy and security standards, but we don't have direct control over how they handle data once it's disclosed to them — their own privacy policies govern that.

If you subscribe, we use your email address only to send you the Audacia newsletter: about one email a month, and occasionally a short note when something important changes at a place we cover. We won't add you without your active opt-in. Our emails are sent through Kit (kit.com), an email service based in the United States. Kit stores your email address and the date you signed up on our behalf, and records whether an email was opened and which links in it were clicked, so we can see what is useful. We don't sell your email address or give it to anyone else. Every email has an unsubscribe link, which takes effect straight away, and you can ask us to delete your address at any time by emailing hello@audaciatravel.com.au.

Automated decision-making

Audacia does not use automated decision-making that significantly affects your rights or interests — for example, we don't use it to determine pricing, eligibility or access to any service.

Cookies

See our Cookie Policy for details on what cookies this site uses.

Your rights, and how to complain

You can ask what personal information we hold about you, or ask us to correct or delete it, by contacting us. If you're unhappy with how we've handled your information, contact us first — if you're not satisfied with our response, you can complain to the Office of the Australian Information Commissioner (oaic.gov.au).

Contact

Questions about this policy: hello@audaciatravel.com.au.